Holiday Inn Express Hotel & Suites Auburn Hills, An Ihg Hotel, Auburn Hills

I had a great stay at this hotel! The room was super clean and cozy, the staff was friendly and quick to address any issues. The location was perfect, right across from the Great Lakes Outlet Mall. The dining experience was decent, although I wasn't a fan of the disposable polystyrene plates. Overall, a nice place to stay with good value for money.

My stay at the hotel was such a mixed experience! The rooms need some detail attention but were luckily clean and conveniently located near a shopping mall. I really appreciated the bidet and toilet seat warmer, though. The staff was great, from the maids to the front desk and even the breakfast lady, very helpful. The location was spot on, right next to the largest outlet mall in Michigan, even though it was a bit of a bother to visit the front desk. The dining was hot and fresh, with a good mix of options, although it was really busy. Facilities were good overall, but not without some hair clumps on the floor.

My stay at the hotel was a mix of positives and negatives. The rooms were spacious and equipped with a bidet, but we had to switch rooms due to the heat. The service was exceptional, especially in caring for my 5-year-old's birthday, but the dining options were limited with items running out quickly. The location was ideal for our trip itinerary, although the place seemed a bit outdated. Overall, it was a memorable stay with some room for improvement.